Help Centre AU

AirRobe is a game-changing pre-loved marketplace that brings retailers and fashion lovers together in the circular economy with just one click.  

You can resell, rent and recycle clothing, shoes and certain accessories on AirRobe. For the moment other products cannot be resold on the AirRobe site.

The easiest way to list items on AirRobe is to add products before placing your order. However, you can also manually upload products and list them on the A...

As you shop, add your purchases to AirRobe.  After placing your order,  you’ll be directed to set up a free AirRobe account from the order confirmation page...

No, creating an account and listing your pre-loved items on AirRobe is free of charge.  

If you return an item that was added to AirRobe, you’ll need to go into your AirRobe account and remove the item.

Payment is arranged via AirRobe – please refer to AirRobe’s FAQs.    

All logistical arrangements are made through AirRobe – please refer to AirRobe’s FAQs.

When you add one item to AirRobe, all applicable  items within the same order will also be added for your convenience.   Your purchased items will be in you...

All logistical arrangements are made through AirRobe – please check out their FAQs for all the info.