FAQ - AU

Love To Dream™ Australia Website FAQs

What is a TOG rating?
A TOG Rating is a number which tells you how warm a garment will keep your baby. The higher the number, the warmer your little one will be when wearing the ...
Thu, 24 Mar, 2022 at 12:46 PM
Refunds & Exchange Policy
To successfully return your order, your items must meet the following rules: Item must be returned within 30 days of purchase; Items must be unused, unw...
Fri, 8 Apr, 2022 at 10:32 AM
What are the delivery times?
COVID-19 Delivery Update: Due to an increase in online orders we might be experiencing a slight delay in our order processing and fulfilment. Current D...
Thu, 24 Mar, 2022 at 1:43 PM
Where can I buy LOVE TO DREAM™ products?
You can purchase the full range of LOVE TO DREAM™ products right here on our online store. Or visit our stockists page & enter your postcode to find a s...
Fri, 4 Sep, 2020 at 10:12 AM
How do I return an order?
To return an online order, you’ll need to visit the login page and enter the email address and password you used at the time of checking out. Once logged in...
Thu, 24 Mar, 2022 at 12:41 PM
What is the 3 STAGE SLEEP SYSTEM™
Our Newborn to Toddler - 3 STAGE SLEEP SYSTEM™ was created to help parents put their babies to sleep around the world. Stage 1 = the Swaddling Stage. Use ...
Fri, 4 Sep, 2020 at 10:15 AM
Where are your products made?
All our products are designed in Australia and made in China.
Fri, 4 Sep, 2020 at 10:21 AM
Can I cancel my order?
At Love To Dream™ we work hard to process all orders as quickly as possible, getting them picked, packed and loaded shortly after your online order is compl...
Thu, 24 Mar, 2022 at 12:40 PM
What safety standards do your products meet?
All garments are INPAA approved, as well as certified to the relevant safety standards applicable to those particular garments (AS/NZS: 1249:2014, BS 8510:2...
Fri, 4 Sep, 2020 at 10:17 AM
Do your garments allow for a natural development of the hip joints?
Our SWADDLE UP™ & SWADDLE UP™ TRANSITION BAG/SUIT are certified hip-healthy by the "International Hip Dysplasia Institute". Their design allow...
Fri, 4 Sep, 2020 at 10:20 AM