Help Centre AU
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FAQ - AU
What is a TOG rating?
How do I return an order?
Can I cancel my order?
What are the delivery times?
Refunds & Exchange Policy
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General - AU
STAGE 1: SWADDLE UP™
Why SWADDLE UP™?
What size SWADDLE UP™ should I buy?
My baby is growing so quickly. Can I just buy a bigger size SWADDLE UP™ & let him or her grow into it?
How many SWADDLE UPs do I need?
My baby’s legs touch the bottom of the garment – shall I move up to the next size?
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STAGE 2: TRANSITIONAL
What size SWADDLE UP™ TRANSITION BAG/SUIT should I buy?
When should I stop swaddling my baby and transition?
How do I transition my baby?
How long will it take to transition my baby?
Can I buy replacement wings for my Transition Bag or Suit?
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STAGE 3: INDEPENDENT SLEEP
What are the benefits of a LOVE TO DREAM SLEEP BAG™
What are the benefits of a LOVE TO DREAM SLEEP SUIT™?
How should I dress my baby under the LOVE TO DREAM SLEEP BAG™/SLEEP SUIT?
What size LOVE TO DREAM SLEEP BAG™ or SLEEP SUIT should I buy?
What material is the LOVE TO DREAM SLEEP BAG™ 2.5 TOG made from?
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Social Impact & Giving Back
Essential Sleep Guide
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COVID-19 Delivery Updates
What is AirRobe?
What is happening?
How does it work?
Can I list any product I purchase?
Will my account be automatically linked to AirRobe?
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