Help Centre AU

FAQ - AU 17

• What is a TOG rating?
• Refunds & Exchange Policy
• What are the delivery times?
• Where can I buy LOVE TO DREAM™ products?
• How do I return an order?

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STAGE 1: SWADDLE UP™ 17

• What size SWADDLE UP™ should I buy?
• How should I dress my baby under the LOVE TO DREAM SWADDLE UP™?
• My baby is growing so quickly. Can I just buy a bigger size SWADDLE UP™ & let him or her grow into it?
• Can my baby wear the SWADDLE UP™ in the capsule or car seat?
• My baby’s legs touch the bottom of the garment – shall I move up to the next size?

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STAGE 2: TRANSITIONAL 16

• What size SWADDLE UP™ TRANSITION BAG/SUIT should I buy?
• When should I stop swaddling my baby and transition?
• How do I transition my baby?
• How long will it take to transition my baby?
• Why TRANSITION BAG/SUIT?

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STAGE 3: INDEPENDENT SLEEP 4

• What are the benefits of a LOVE TO DREAM SLEEP BAG™
• What are the benefits of a LOVE TO DREAM SLEEP SUIT™?
• How should I dress my baby under the LOVE TO DREAM SLEEP BAG™/SLEEP SUIT?
• What size LOVE TO DREAM SLEEP BAG™ or SLEEP SUIT should I buy?

About Us 6

• About Us
• Essential Sleep Guide
• Our Products
• Our Awards
• Social Impact & Giving Back

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AirRobe 19

• What is AirRobe?
• Can I list any product I purchase?
• I forgot to add my items before placing my order. Can I still list them on AirRobe?
• How does it work?
• Do I need to pay a fee to list my pre-loved items on AirRobe?

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